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What is analysis of communication tools?
Analysis of communication tools allows to diagnose effectiveness of communication tools used in organization. The mostly implemented research techniques are: research survey, quick opinion poll, in-depth interviews, focus group interview and variety statistical data analysis (readership, total views, etc.).
The data obtained during the analysis allows for: - evaluating communication tools,
- diagnosis of employees' preference about communication tools,
- defining direction for improvement of communication tools.
When we propose an analysis of communication tools?
- when employees assess used communication tools negatively,
- when new internal communication tools have been implemented lately and company wants to diagnose their effectiveness,
- when company wants to monitor internal communication tools effectiveness regularly.
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