Analysis of communication tools

What is analysis of communication tools?

Analysis of communication tools allows to diagnose effectiveness of communication tools used in organization. The mostly implemented research techniques are: research survey, quick opinion poll, in-depth interviews, focus group interview and variety statistical data analysis (readership, total views, etc.).

The data obtained during the analysis allows for:

  • evaluating communication tools,
  • diagnosis of employees' preference about communication tools,
  • defining direction for improvement of communication tools.


When we propose an analysis of communication tools?

  • when employees assess used communication tools negatively,
  • when new internal communication tools have been implemented lately and company wants to diagnose their effectiveness,
  • when company wants to monitor internal communication tools effectiveness regularly.